Nippon Institutional Securities Co., Ltd. (the “Company”) hereby sets forth its policy on solicitation pursuant to Article 9 of the Act on Sales, etc. of Financial Instruments as follows:
- The Company shall endeavor to provide appropriate explanations of the contents of products, the risks they involve and other such details in light of the knowledge, experience and assets of customers as well as the purposes of entering into contracts for the sale of said products.
- When customers are solicited, the top priority shall always be to secure their trust, and efforts shall be made to conduct customer-focused investment solicitation in compliance with laws, regulations and rules.
- The Company shall not conduct solicitation at inconvenient times for customers, such as late at night or early in the morning. If a customer finds solicitation inconvenient and requests for it to be discontinued, the request shall be complied with immediately.
- The Company shall endeavor to present information in newspaper advertisements, websites and other such media appropriately.
- The Company shall conduct internal training aimed at having its officers and employees in charge of sales attain and improve product knowledge and explanation skills in order to earn the trust of customers and meet their expectations.
- The Company shall comply with standards including laws, regulations and the rules of financial instruments industry associations of which it is a member and endeavor to strengthen its internal control framework in order to ensure that solicitation is conducted appropriately.